Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the website nocturnaudio.com and any related sub-domains (collectively, the “Site”), including any account features, the online store, free product downloads, and any related services we make available through the Site (the “Services”).

The Site is operated by Nocturn Audio LLC, an Iowa limited liability company (“Nocturn Audio,” “we,” “us,” or “our”). Together with any user of the Site (“you” or “User”), we are the parties to these Terms.

These Terms are a binding contract between you and Nocturn Audio. By accessing the Site, creating an account, completing a purchase, or downloading a product, you agree to these Terms. If you do not agree, do not use the Site.

These Terms work together with several other documents:

• The End-User License Agreement (the “EULA”) governs your use of any plugin software you obtain through the Site. The EULA is presented at checkout, included with each download, and available at nocturnaudio.com/eula.
• The Privacy Policy describes how we collect, use, and protect your personal data. Available at nocturnaudio.com/privacy.
• The Refund Policy describes when and how refunds are issued. Available at nocturnaudio.com/refund-policy.
• The Lemon Squeezy Buyer Terms govern the purchase transaction if you are an international (non-United States) customer, because Lemon Squeezy acts as the Merchant of Record for those transactions. Available at lemonsqueezy.com/buyer-terms.

If a conflict arises between these Terms and one of the other documents above, the document that specifically governs the subject matter controls. For example: if these Terms and the EULA disagree about how you may use a plugin, the EULA controls. If these Terms and the Lemon Squeezy Buyer Terms disagree about a payment dispute for an international order, the Lemon Squeezy Buyer Terms control as to that payment dispute.

1. Who Can Use the Site

1.1 Age

You must be at least 18 years old, or the age of legal majority in your country or state of residence (whichever is higher), to create an account or make a purchase. By using the Site, you represent that you meet this age requirement.

If you are between 13 and 17, you may browse the Site and download any free product (such as Eclipse) only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf. We do not knowingly collect personal information from anyone under 13.

1.2 Geographic Restrictions

You may not use the Site if you are located in, ordinarily resident in, or a national of any country or region subject to United States economic sanctions (including, as of the Effective Date, Cuba, Iran, North Korea, Syria, the Crimea, Donetsk, Luhansk, and Zaporizhzhia regions of Ukraine, and the Russian Federation and Belarus), or if you are listed on any U.S. Government list of prohibited or restricted parties (including the Specially Designated Nationals and Blocked Persons List).

We may block or refuse access from any jurisdiction in which we choose not to operate, and we may add or remove jurisdictions at any time.

1.3 Eligibility

By using the Site you also represent that:

• You are using the Site for your own lawful purposes and not on behalf of an undisclosed third party;
• The information you provide to us (including at registration and at checkout) is accurate, complete, and current; and
• You have the legal capacity to enter into a binding contract.

2. Your Account

2.1 Creating an Account

Some Services (including making purchases, managing licenses, and downloading installers) require you to create an account. When you register, we will ask for your email address and ask you to set a password. Authentication is provided through our identity system.

2.2 Your Responsibility for Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials;
• Restricting access to your account and the device(s) where you remain logged in;
• All activity that occurs under your account, whether or not you authorized it.

You must notify us promptly at hello@nocturnaudio.com if you suspect or know that your account has been accessed without your permission.

We are not liable for any loss or damage caused by your failure to keep your credentials secure.

2.3 One Account per Person

You may hold one account per natural person. You may not create accounts using automated means, share an account with another person, or transfer your account to anyone else without our written consent. Accounts are personal to the registered user.

2.4 Termination of Your Account

You may terminate your account at any time by emailing hello@nocturnaudio.com or, where available, using the account-deletion control in your account dashboard. Some information will be retained as described in the Privacy Policy and as required by law (for example, transaction records for tax purposes).

3. Acceptable Use

3.1 Things You Agree Not To Do

You agree not to do, and not to attempt or assist anyone else to do, any of the following on or in connection with the Site:

1. Scrape, crawl, or harvest content, account data, product listings, or pricing information using automated means, except for search-engine indexing in accordance with our robots.txt file;
2. Reverse-engineer, decompile, or disassemble any part of the Site, the Services, or any plugin distributed through the Site, except to the limited extent that such activity cannot be lawfully restricted under applicable law (including, in the European Union, Article 6 of Directive 2009/24/EC concerning interoperability);
3. Defeat, circumvent, or interfere with any access controls, license activation system, rate limit, or security feature;
4. Submit fraudulent payment information, use stolen payment instruments, abuse the refund process, or initiate chargebacks for orders you intend to keep using;
5. Create accounts or place orders by automated means, including bots, scripts, scalper software, or fake-identity tooling;
6. Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
7. Upload, transmit, or distribute malware, ransomware, viruses, worms, harmful code, or content that infringes the intellectual-property rights of another party;
8. Use the Site to harass, threaten, defame, or stalk any person, or to send unsolicited commercial communications;
9. Use the Site or any product obtained through it for any unlawful purpose or in violation of any export-control, sanctions, or anti-money-laundering law;
10. Resell, sub-license, rent, or redistribute access to the Site, our products, or any license keys, except as expressly authorized in writing;
11. Interfere with or disrupt the integrity or performance of the Site, including by Denial-of-Service attacks, excessive crawling, or abuse of any API; or
12. Probe, scan, or test the vulnerability of the Site or any related system, except under a coordinated disclosure program we publish.

3.2 Consequences of Violation

If we believe you have violated these Terms, we may, in our sole reasonable discretion and without prior notice:

• Suspend or terminate your account;
• Refuse, cancel, or reverse any order;
• Revoke any license or download token associated with your account, subject to the EULA;
• Block your IP address or device;
• Report the conduct to law-enforcement, payment networks, fraud-prevention services, or other affected parties; and
• Pursue any remedy available to us under law or contract.

The list above is not exclusive, and one remedy does not waive any other.

4. Purchases, Payments, and Merchant of Record

4.1 Two Payment Paths

We offer products through two payment paths, determined by your billing country at checkout:

• United States customers: Payments are processed by Stripe, Inc. (“Stripe”). In this path, Nocturn Audio LLC is the seller of record as well as the licensor.
• Customers outside the United States (including all customers in the European Union, the United Kingdom, the European Economic Area, Canada, Australia, New Zealand, and elsewhere): Payments are processed by Lemon Squeezy (a service of Stripe Payments Company), acting as the Merchant of Record (“MoR”). In this path, you purchase the product from Lemon Squeezy, but the product is licensed to you by Nocturn Audio LLC.

4.2 What “Merchant of Record” Means for International Customers

For international transactions, the merchant of record on the receipt, on your card statement, and in the Lemon Squeezy Buyer Terms is Lemon Squeezy — not Nocturn Audio. This means:

• Your payment-transaction relationship (including invoicing, sales tax / VAT / GST collection and remittance, billing disputes, chargebacks, and refunds at the payment-method level) is with Lemon Squeezy and is governed by the Lemon Squeezy Buyer Terms.
• Your software-license relationship (including the right to use the product, license keys, updates, and license-level support) is with Nocturn Audio LLC and is governed by the EULA.

For United States transactions, both relationships are with Nocturn Audio LLC.

4.3 Free Products

Some products (including Eclipse) are offered as a free download. You do not pass through Lemon Squeezy when obtaining a free download, regardless of your country. The EULA still applies, and your account-level relationship is with Nocturn Audio LLC under these Terms.

4.4 Pricing, Currencies, and Taxes

All prices are displayed in United States dollars unless otherwise noted at checkout. For international (Lemon Squeezy) checkouts, applicable taxes (VAT, GST, sales tax) are calculated and collected by Lemon Squeezy based on your billing location and added at checkout. For United States checkouts, Stripe Tax may calculate and collect any applicable state or local sales tax.

Prices may change at any time, but a change will not affect any order you completed before the change took effect.

4.5 Order Acceptance

A completed purchase through Stripe or Lemon Squeezy creates a binding agreement, subject to our right (and Lemon Squeezy’s right, where applicable) to refuse or cancel any order if we suspect fraud, sanctions evasion, abuse of refund or trial systems, payment failure, or pricing or product-availability error. If we cancel an order after charging you, you will receive a full refund of the amount charged.

4.6 License Delivery

Plugin products are delivered electronically by download. After your payment is confirmed, we will email you a license key (and / or activate the license against your account) and provide you with download links through your account dashboard.

You are responsible for downloading and retaining a copy of any product you purchase. We aim to keep installers and license-management infrastructure available indefinitely, but we do not guarantee that any specific download will remain available forever, and we recommend that you back up your installers and license keys after purchase.

4.7 Refunds

Refunds are governed by the Refund Policy at nocturnaudio.com/refund-policy. Where Lemon Squeezy is the Merchant of Record, additional refund and statutory-cancellation rights provided by the Lemon Squeezy Buyer Terms and applicable consumer-protection law (for example, the European Union 14-day right of withdrawal, where it has not been validly waived under Article 16(m) of EU Directive 2011/83) also apply.

4.8 Subscriptions and Rent-to-Own

Some products may be offered on a subscription or “Rent-to-Own” basis (currently U.S. customers, on Stripe, only). If you enroll in such a plan, additional terms presented at checkout will apply, including terms about renewal, frozen-state behavior, grace periods, and buyout. Those product-specific terms are incorporated into these Terms by reference for users who enroll.

5. Intellectual Property

5.1 Our IP

The Site and its content — including the Nocturn Audio name and logo, all text, graphics, photographs, illustrations, video, sound, software (including all plugin software distributed through the Site), source code, design, “look and feel,” documentation, and the selection and arrangement of all of the above — are the property of Nocturn Audio LLC or its licensors and are protected by United States and international copyright, trademark, and other intellectual-property laws.

5.2 What You May Do

We grant you a limited, revocable, non-exclusive, non-transferable license to:

• Access and view the Site through a standard web browser for personal, non-commercial purposes;
• Download and use the plugin software in accordance with the EULA; and
• Store reasonable cached copies of pages your browser fetches in the ordinary course of viewing the Site.

5.3 What You May Not Do

Except as expressly permitted above or in the EULA:

• You may not copy, reproduce, modify, translate, create derivative works from, publicly display, publicly perform, broadcast, sell, license, or distribute any of our content;
• You may not use any of our trademarks, logos, or brand elements without our prior written permission;
• You may not strip, alter, or obscure any copyright, trademark, or proprietary notice; and
• You may not use the Site or our content to train, fine-tune, evaluate, or otherwise develop any machine-learning model, except under a separate written agreement with us.

5.4 Feedback

If you send us suggestions, ideas, bug reports, feature requests, or other feedback about the Site or any product (collectively, “Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and incorporate the Feedback into our products and Services without any obligation of compensation, attribution, or confidentiality. You should not send us any Feedback that you consider confidential.

5.5 No User-Generated-Content Posting

The Site does not currently provide any feature for posting public user-generated content (such as comments or reviews). If we add such a feature, we will publish supplemental terms governing it, which will be incorporated into these Terms by reference.

6. Copyright Complaints — DMCA Notice & Designated Agent

We respect the intellectual-property rights of others and ask that our users do the same. We comply with the notice-and-takedown procedures of the United States Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512.

6.1 How to Submit a Notice of Claimed Infringement

If you believe in good faith that material accessible on the Site infringes your copyright, you may send a written notice to our Designated Agent that includes:

1. A physical or electronic signature of the copyright owner or authorized agent;
2. Identification of the copyrighted work claimed to be infringed (or, if multiple, a representative list);
3. Identification of the allegedly infringing material and information reasonably sufficient to permit us to locate it (such as a URL);
4. Your contact information, including name, address, telephone number, and email address;
5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

6.2 Designated Agent

6.3 Counter-Notice

If you believe material that was removed was removed by mistake or misidentification, you may send a counter-notice satisfying the requirements of 17 U.S.C. § 512(g)(3) to the same Designated Agent.

6.4 Repeat Infringers

We will, in appropriate circumstances and at our discretion, terminate the accounts of users we determine to be repeat infringers.

6.5 Misrepresentations

Knowingly misrepresenting in a DMCA notice that material is infringing, or in a counter-notice that material was removed by mistake, may subject you to liability for damages under 17 U.S.C. § 512(f).

7. Third-Party Links and Services

The Site may link to third-party websites or services (for example, Stripe, Lemon Squeezy, Discord, our blog hosting, or our analytics provider). Those third parties are independent of us, and their websites and services are governed by their own terms and policies. We are not responsible for the content, practices, or availability of any third-party website or service, and your use of any such site or service is at your own risk and subject to that third party’s terms.

8. Disclaimers — “AS IS”

Except where prohibited by applicable law, the Site, its content, any free or paid product made available through the Site, and all related Services are provided on an “as is” and “as available” basis, without warranty of any kind, express, implied, or statutory.

Without limiting the foregoing, we expressly disclaim:

• All implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• Any warranty that the Site will be uninterrupted, timely, secure, or free from errors, bugs, or harmful components;
• Any warranty that any defect or error will be corrected;
• Any warranty arising from course of dealing, course of performance, or usage of trade.

You acknowledge that audio software is complex, that no plugin is suitable for every project or audio system, and that you are responsible for evaluating any product before relying on it for professional work — including by using any free trial we make available.

8.1 Consumer-Protection Savings Clause

Nothing in this Section 8 limits or excludes any non-waivable warranty, guarantee, or right that you have under the mandatory consumer-protection laws of your country, state, or region of residence. This includes, without limitation:

• The United Kingdom Consumer Rights Act 2015 (where applicable);
• European Union Directive 2011/83/EU on consumer rights and Directive (EU) 2019/770 on contracts for the supply of digital content (where applicable);
• The Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) (where applicable); and
• Equivalent statutory consumer rights in your jurisdiction.

If you are a consumer in such a jurisdiction, the disclaimers above apply only to the maximum extent permitted by your local law, and our products carry the statutory guarantees that local law requires.

9. Limitation of Liability

9.1 Two-Track Cap

Except where prohibited by applicable law:

(a) In no event will Nocturn Audio LLC, its officers, members, employees, contractors, agents, or licensors be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business, data, audio projects, recordings, or use, arising out of or relating to these Terms, the Site, or any product — whether based in contract, tort (including negligence), strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.

(b) Our total cumulative liability to you for all claims arising out of or relating to these Terms will not exceed the greater of (i) the amount you paid to us (or to Lemon Squeezy, in its capacity as Merchant of Record for your order) in the twelve (12) months before the event giving rise to the claim, or (ii) fifty United States dollars (USD $50).

9.2 Consumer-Protection Savings Clause

The exclusions and limitations in Section 9.1 do not apply to:

• Liability that cannot be excluded or limited under applicable law (including, where it applies to you, the United Kingdom Consumer Rights Act 2015, EU Directives 2011/83/EU and 2019/770, the Australian Consumer Law, and equivalent statutes);
• Liability for death or personal injury caused by our negligence;
• Liability for fraud or fraudulent misrepresentation;
• Liability for gross negligence or willful misconduct, where local law prohibits limiting it; and
• Any other liability that cannot lawfully be excluded or limited.

If you are a consumer in a jurisdiction whose laws prohibit any of the exclusions or limitations in Section 9.1, those exclusions or limitations apply only to the maximum extent permitted by your local law.

9.3 Allocation of Risk

You acknowledge that the disclaimers and limitations in Sections 8 and 9 are an essential basis on which products are made available to you at the prices charged, and that they reflect a reasonable allocation of risk between you and us.

10. Indemnification

You agree to defend, indemnify, and hold harmless Nocturn Audio LLC, its officers, members, employees, contractors, agents, and licensors from and against any third-party claim, demand, action, proceeding, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to:

1. Your use of the Site in violation of these Terms or applicable law;
2. Your breach of any representation or warranty in these Terms;
3. Your infringement of any third-party right, including intellectual-property and privacy rights;
4. Your violation of any export-control or sanctions law; or
5. Any content or material you submit, transmit, or provide to us.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defense.

This Section 10 does not apply to consumers to the extent that applicable mandatory consumer-protection law of your jurisdiction prohibits or limits indemnification by consumers.

11. Changes to These Terms

We may update these Terms from time to time. When we make a material change, we will:

1. Update the “Last Updated” date at the top of these Terms;
2. Post the updated Terms at this URL; and
3. Provide at least thirty (30) days’ advance notice of the change by email to the address associated with your account (if you have one) or by a prominent notice on the Site, unless a shorter period is required to comply with law or to address a security or fraud concern.

If you do not agree with the updated Terms, you must stop using the Site and may terminate your account before the updated Terms take effect. Your continued use of the Site after the effective date of updated Terms constitutes acceptance of the updated Terms.

Non-material changes (such as clarifications of language, fixing typos, or updating contact information) take effect when posted.

We will keep prior versions of these Terms available on request at hello@nocturnaudio.com.

12. Term and Termination

12.1 Term

These Terms apply from the moment you first access the Site until terminated.

12.2 Termination by You

You may stop using the Site at any time and may terminate your account as described in Section 2.4.

12.3 Termination by Us

We may suspend or terminate your access to the Site (including your account) if:

• You materially breach these Terms or the EULA;
• Required by law, regulator order, or payment-network rule;
• We reasonably suspect fraud, sanctions violation, or other illegal use; or
• We discontinue any portion of the Site (in which case we will provide reasonable notice where practical).

12.4 Effect of Termination

Upon termination:

• Your right to access the Site ends;
• Any perpetual licenses to plugin software you previously purchased and that are not under active dispute or chargeback continue to apply, subject to the EULA — termination of your Site account does not, by itself, revoke a perpetual plugin license you have already paid for;
• Any active subscription or Rent-to-Own license is governed by the product-specific terms presented at the time of enrollment; and
• Sections that by their nature should survive termination (including Sections 4 (with respect to completed purchases), 5, 6, 8, 9, 10, 11, 13, 14, 15, and 16) survive.

13. Dispute Resolution — United States Users

This Section 13 applies to you only if you are a resident of the United States and not a consumer of a country whose mandatory consumer-protection laws override the choices in this Section. If you are a consumer in the European Union, the United Kingdom, the European Economic Area, Australia, New Zealand, or another jurisdiction whose laws prohibit binding arbitration or class-action waivers against consumers, see Section 14.

13.1 Informal Resolution First

Before filing any formal claim, you agree to contact us at hello@nocturnaudio.com and provide a written description of the dispute and a proposed resolution. We will use commercially reasonable efforts to resolve the dispute informally within sixty (60) days of receipt.

13.2 Binding Individual Arbitration

If we cannot resolve the dispute informally within sixty (60) days, any dispute arising out of or relating to these Terms, the Site, or any product (a “Covered Dispute”) will be resolved by binding individual arbitration, administered by JAMS under its Streamlined Arbitration Rules and Procedures (or, for claims under USD $25,000, the JAMS Consumer Minimum Standards), by a single arbitrator. The seat of arbitration will be Des Moines, Iowa, but the arbitrator may permit telephonic, video, or document-only proceedings to minimize cost. Judgment on the award may be entered in any court of competent jurisdiction.

13.3 Class-Action Waiver

You and Nocturn Audio agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. You waive any right to a jury trial.

13.4 Carve-Outs

Despite Sections 13.2 and 13.3, either party may:

• Bring a claim in small-claims court for a Covered Dispute that qualifies, so long as the action remains in that court and on an individual (non-class) basis;
• Seek injunctive or other equitable relief in court to protect intellectual-property rights or to address unauthorized access to or use of the Site; and
• Pursue any non-waivable statutory claim that the law requires be heard in court.

13.5 Opt-Out

You may opt out of Sections 13.2 and 13.3 within thirty (30) days of first accepting these Terms by sending a written opt-out notice that includes your name, the email address on your account, and a clear statement that you wish to opt out of arbitration and the class-action waiver, to hello@nocturnaudio.com. An opt-out under this Section 13.5 will not affect any other portion of these Terms.

13.6 Severability of Arbitration Provisions

If the class-action waiver in Section 13.3 is held unenforceable as to any claim, that claim must be severed and litigated in court, but the remainder of Section 13 will remain in force as to other claims.

14. Governing Law and Forum — Non-U.S. Users / Consumer Carve-Out

14.1 Governing Law

These Terms are governed by the laws of the State of Iowa, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Forum for Non-U.S. Non-Consumer Disputes

For users outside the United States who are not consumers under their local mandatory consumer-protection law, any dispute arising out of or relating to these Terms or the Site will be resolved exclusively in the state or federal courts located in Jefferson County, Iowa, United States, and you submit to the personal jurisdiction of those courts.

14.3 Consumer Mandatory-Law Savings Clause

If you are a consumer resident in the European Union, the United Kingdom, the European Economic Area, Australia, New Zealand, or another country whose mandatory consumer-protection laws give you rights that cannot be limited by contract:

• Choice of law: Section 14.1’s choice of Iowa law does not deprive you of the protection of the mandatory consumer-protection laws of your country of habitual residence.
• Choice of forum: Despite Sections 13 and 14.2, you may bring a claim against us in the courts of your country of habitual residence (and we may bring a claim against you only in those courts), as required by Articles 17–19 of EU Regulation 1215/2012 (Brussels I-bis), the UK equivalent, the Australian Consumer Law, and similar statutes.
• Mandatory arbitration / class-action waiver: Section 13’s binding-arbitration and class-action-waiver provisions do not apply to you to the extent your local law prohibits them as against consumers.
• Online dispute resolution (EU consumers): The European Commission provides an online dispute-resolution platform at https://ec.europa.eu/consumers/odr. We are not obligated to participate in alternative dispute resolution before a consumer dispute body, and we ordinarily prefer to resolve disputes directly via hello@nocturnaudio.com.

15. Notices

15.1 To You

We may send notices to you by:

• Email to the address associated with your account;
• A notice posted in the Site’s account dashboard; or
• A prominent notice on the Site.

A notice is considered given when sent (for email) or posted (for in-Site notice).

15.2 To Us

You may send notices to us at:

For DMCA copyright notices, see Section 6.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with the EULA, the Privacy Policy, the Refund Policy, any product-specific terms presented at checkout, and (where applicable) the Lemon Squeezy Buyer Terms, constitute the entire agreement between you and Nocturn Audio relating to the subject matter and supersede all prior agreements and understandings on that subject matter.

16.2 Severability

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision. A waiver of any breach is not a waiver of any later breach.

16.4 Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent, and any attempted assignment without consent is void. We may assign these Terms or any rights under them, in whole or in part, to any successor of all or substantially all of our business or assets, or to any affiliate, on notice to you.

16.5 No Agency

Nothing in these Terms creates any partnership, joint venture, employment, agency, or franchise relationship between you and us.

16.6 Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, network or power failures, acts of war or terrorism, government action, pandemic, or third-party service-provider failures.

16.7 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

16.8 Language

These Terms are written in English. Any translation we provide is for convenience only; in case of conflict, the English version controls. For consumers in jurisdictions whose mandatory law requires a contract in a particular language, the locally-required language version, where we provide one, controls for that consumer to the extent required by law.

16.9 Survival

Sections that by their nature should survive termination of these Terms — including Sections 4 (as to completed purchases), 5, 6, 8, 9, 10, 11, 13, 14, 15, and 16 — survive.

17. Contact Us

For any question about these Terms, your account, or your order: